Careers

Grand Hotel Yerevan

Grand Hotel Yerevan

General Manager
  • job type Full time
  • LOCATION Yerevan
  • posted 17.05.2023
  • Deadline 12.06.2023
 
 
Grand Hotel Yerevan is looking for General Manager who will be in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience in 5-star hotel.

Key responsibilities:
  • Ensure daily operations management.
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance, service and financial measurement.
  • Ensure all hotel staff operates in line with operational and service standards, in addition to hotel policies and procedures.
  • Identify strategic goals for the hotel and communicate the importance of achieving those goals to staff.
  • Assist in resolving guest complaints, booking and billing issues.
  • Ensure that hotel meets all health, safety and security requirements and regulations.
  • Plan and implement hotel marketing campaigns to attract new guests.
  • Provide the vision and the strategy that inspires the staff to deliver exceptional guest service that drives financial success.
  • Identify operational performance, productivity and efficiency gaps.
  • Deliver and meet the financial and operational targets.
  • Validate and sign operational documents (contracts, invoices).

Required skills & qualifications:
  • Commercial background, MBA, diploma or additional education, trainings and certification in hospitality or hotel business;
  • At least 5 years of experience in hotel and/or hospitality business; preferably in 5-star hotels;
  • Knowledge of International hotel management standards;
  • Knowledge and skills in local hotel and hospitality business;
  • Financial planning and budgeting skills;
  • Leadership and organizational abilities;
  • Business acumen with analytical depth;
  • Customer-obsessed thinking;
  • Detailed-oriented skills;
  • Entrepreneurial mindset;
  • Excellent communication skills;
  • Sound negotiator;
  • Ability to work in multitasking work-environment;
  • Time management skills;
  • Positive attitude;
  • Flexible and dynamic problem solver;
  • Fluency in Russian and English languages.

Interested candidates are welcomed to email CVs to [email protected]
 
 
Please clearly mention that you have heard of this job opportunity through Repat Armenia. 
Loader