Careers
Instigate Mobile CJSC
Technical Support - Databases Specialist
- job type Full time
- Location Vanadzor
- posted 26.09.2022
- Deadline 26.10.2022
Instigate Mobile is looking for a Technical Support - Databases Specialist as a full-time team member to join its team in Yerevan and/or Vanadzor, Armenia. Over time, he/she will take a leadership role and support the data migration of large-scale projects to the Cloud.
WORK AT INSTIGATE MOBILE – WHO WE ARE
Since 2012, Instigate Mobile engineers the most complex and innovative software ideas in the world by cooperating with industry leaders and using modern technologies. We work with overseas and local markets and have representatives in the US, Europe, and Asia. We are operating in Vanadzor, Goris, Kapan, Gyumri, and Stepanakert, with more than 260 employees, targeted to make Armenia one of the leading IT countries.
OUR VALUES
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Quality first: ensure high quality of delivered products/tools;
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Keep it simple: avoid unnecessary complexity in everything;
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Expand to regions instead of focusing on Yerevan;
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Share the gained knowledge;
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Hire potential instead of experience: motivation, team-fit, learning ability;
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Bridge the gap between industry and formal education;
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Openness: be maximally open to all stakeholders (employees, customers, shareholders).
TEAM VALUES
Successful projects are usually the result of careful planning and the talent and collaboration of a project team. Projects can’t move forward without each of their key team members. You will have the chance to join high-performance work teams made of goal-focused individuals with specialized expertise and complementary skills who collaborate, innovate and produce consistently superior results. You are welcome to join one of these teams and bring your value there.
BENEFIT POLICY
We provide the following incentives to our employees to promote continuous professional development, improve their physical health, and assist employees in maintaining work/family balance and increase team motivation, and much more.
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Medical insurance for employees and their family;
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Reimbursement of the wellness lifestyle and sports expenses;
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Budget for training and lifelong learning;
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Weekly and Monthly team buildings and corporate events;
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Paid leaves; • Bonuses (marriage, childbirth, team leadership, performance);
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Periodic (quarterly) salary reviews;
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Internal and external business trips;
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Employee loans system
JOB RESPONSIBILITIES:
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Perform diagnostics and issue resolution, identify offending queries, jobs/processes, APIs, relevant logs, data, etc.
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Identify the severity and priority of incidents to establish the target resolution and escalation timeframe.
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Work with customers to resolve configuration-based issues.
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Guide customer on testing and reproducibility.
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Propose query language (SQL) related rewrites and optimizations.
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Escalate to L3 on all issues that can not be diagnosed and resolved, while continuing to serve as a touchpoint with the customer.
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As part of a large multi-disciplined team of vendors, clients, etc, the role will require active participation and involvement in solving complex technical issues such as SQL, operating systems, networks, cloud services, etc.
REQUIRED QUALIFICATIONS:
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At least 4 years of experience in Automation QA or a similar role.
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Solid understanding of the overall software product development/release lifecycle and practical experience in the SCRUM/Agile development process, including JIRA, Trello, and Confluence.
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Proficiency in fundamental technologies used in modern cloud data warehouses (Azure Synapse, SQL Server, Oracle DBMS, AWS Redshift, Google Big Query, or similar, etc).
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Demonstrated ETL project experience and tools such as Informatica etc.
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Practical experience of working on the Linux platform.
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Excellent interpersonal and oral/written communication skills,
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Excellent knowledge of verbal and written English language.
DESIRED QUALIFICATIONS
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Experience in the following cloud computing technologies: AWS, Azure, Google Big Query.
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Experience in continuous integration/dev-ops tools and technologies: Jenkins, Docker or Kubernetes,
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Team leadership experience.
REMUNERATION/ SALARY: Competitive salary and package of benefits including medical insurance.
APPLICATION PROCEDURE Interested candidates should send their resumes in English, in PDF format to [email protected] mentioning job title in the subject.
Please clearly mention that you have heard of this job opportunity through Repat Armenia.
